2BR City Center Apartment - H2

My kids loved it and they loved swimming in the pool Positive: The location and the facility of the pool Negative: I had trouble finding where to collect the key but after some extra help I was able to find it

Very disappointing. This apartment has the potential to be lovely in a great location, but totally let down by the appal Positive: Location was great, beds were comfortable enough Negative: PLACE IS FILTHY: the carpet looks like a crime scene with spills across every room, living room rug is filthy & needs replacing, grimy floor tiles look & feel like they’ve never been mopped clean. Walls dirty and scuffed. The LOCK on the balcony door has been completely removed, critical SECURITY & SAFETY ISSUE is unacceptable. KITCHEN: no lights, it’s been removed from under the cupboards. No sink plug, broken and missing, we were trying to wash up in a tiny saucepan. Cupboards damaged & hanging under dishwasher. Broken & chipped mugs & plates. Frying pan damaged, handle broken/loose & dangerous. SHOWER hose bracket broken so difficulty showering

Positive: The balcony view, close-by shopping, close-by tram station Negative: No flat screen tv as advertised and also didnt have netflix or foxtel or youtube, literally no light in the kitchen or living room we were literally sitting in the dark which felt very strange and lastly parking was advertised and when I got there i was told there is no parking so I had to park my car on the street which is so stupid a hotel should include parking atleast as i came here to relax and enjoy but parking my car was just a headache.

It was okay, best thing is the location for me. It’s close to my reason for visiting Mel and all the shops i need to vis Positive: Close to my location of reason Negative: Bathroom light wasn’t working on arrive, had to vacuum the rooms before we could use them freely

Positive: It was central and we could walk everywhere Negative: The bed wasn't very comfortable and even though there was pillows they were way to thin. No underlay just sheets and a thin doona that had a few stains on it. Our apartment wasn't anything like the picture.